It is with great pleasure we are able to welcome you as a member of Phinanci today and would like to take the opportunity to thank all of you, who already joined us during our first week of operation. The response to our opening has been overwhelming and we are very proud to be a part of all of your portfolios already at such an early stage.
Needless to say, we will do our outmost to provide a healthy and stable experience for you all and are looking forward to a long lasting relationship, not only with you, but also with the future members of Phinanci, who are joining us by the minute. Things to clarify
As you may have gathered by now, our first week has been a hectic one and we have made a collection of the most frequently asked questions received by our support department, which are as follows:
If you have made a deposit into 20 days expiry plan, you will not see any earnings in your available cash balance until after the full 20 days have elapsed. The 50 days plan pays daily on the other hand.
Depositing from cash balance option is only available on weekends. It will show on the deposits page as an option amongst the processor options. During the week, mon-fri, you will have to cash out and redeposit from your processor, if you would like to let your earnings work for you as well as your principle. Missing earnings
We experienced a bug with the cronjob responsible for adding daily earnings, which resulted in some members not getting earnings credited to their account a few days ago. The bug has been fixed, and we do not anticipate this will happen again. You do not lose any earnings as we have extended the deposit period and thus you will still receive the full 150% for your deposit. We apologise for the inconvenience and appreciate your patience and understanding of this matter.
The name Phinanci derives from Ph (F) inanci (Financy) - a fancy term to describe what we do best - financing our customers' needs.
Regards, Team Phinanci
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