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Coinex Trading Platform Welcome to the Coinex Trade Platform - Your reliable partner for investment! Our company established trading activity since 25 July 2019 ! Our professional traders team of cryptocurrency will increase your capital during short period of time!

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Old 04-10-2022, 02:16 PM   #671  
Haligan Haligan is offline
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Angry 540 day

Quote:
Originally Posted by Kito View Post
i have neved had this kind of problem , i have been investing since january in the 5 days plan .
Quote:
Originally Posted by silverhourse213 View Post
is anyone else having this issue? I deposited into a 1-day plan and have screenshot proof that I did pick a 1-day plan but tonight I logged in to see that it was changed to a 540-day plan!!!???? Beware!!!!
I replied to the wrong message!

This happened to me 2x. I had a work account and a personal account.
First time it happened they asked me to invest again and they would monitor. They didn't monitor closely enough I guess and their admin staff marked the 2nd investment to 540.


They thought I was trying to game the system and parked the money at 540. I worked with *. They can't un freeze the account without an equal amount to match to defrost it. He invested a significant amount of time into helping me resolve the issue and there is, in there terms of service something barring 2 accounts from the same IP. I explained why and they were OK with it, but still required a 132k (equal to what I have invested with them) investment to defrost account.

Ill get the money and investment in 500 days or so now. So, it's not lost but still sucks. John was pleasant to deal with but he couldn't resolve. This didn't make sense to me. They are sitting on SO much capital why couldn't they just defrost for me. This kinda broke my trust with them kinda sorta. I think it's a good program but I'm not risking staking any more assets until I see a ROI equal to what I initially invested.
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Old 04-10-2022, 02:53 PM   #672  
shakurban shakurban is offline
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Payment Received right on time again....
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Old 04-10-2022, 05:15 PM   #673  
silverhourse213 silverhourse213 is offline
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Default Problems

Quote:
Originally Posted by shizuka View Post
Any updates in your case? Did support reply to you?
So far I received a reply from support stating they are sending my case to the technical department. So far it has been 24 hours but I realized it's the weekend so I expect to hear from them tomorrow.
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Old 04-10-2022, 05:17 PM   #674  
silverhourse213 silverhourse213 is offline
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Default Problems

Quote:
Originally Posted by Kito View Post
i have neved had this kind of problem , i have been investing since january in the 5 days plan .
yes, I have been doing the 1-day plan for about 3 weeks now and everything has been smooth. I always take screenshots before and after I pick my plan so I was shocked when I logged in the see that I was in the 540-day plan!!!!
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Old 04-10-2022, 05:20 PM   #675  
silverhourse213 silverhourse213 is offline
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Default

Quote:
Originally Posted by Haligan View Post
I replied to the wrong message!

This happened to me 2x. I had a work account and a personal account.
First time it happened they asked me to invest again and they would monitor. They didn't monitor closely enough I guess and their admin staff marked the 2nd investment to 540.


They thought I was trying to game the system and parked the money at 540. I worked with *. They can't un freeze the account without an equal amount to match to defrost it. He invested a significant amount of time into helping me resolve the issue and there is, in there terms of service something barring 2 accounts from the same IP. I explained why and they were OK with it, but still required a 132k (equal to what I have invested with them) investment to defrost account.

Ill get the money and investment in 500 days or so now. So, it's not lost but still sucks. John was pleasant to deal with but he couldn't resolve. This didn't make sense to me. They are sitting on SO much capital why couldn't they just defrost for me. This kinda broke my trust with them kinda sorta. I think it's a good program but I'm not risking staking any more assets until I see a ROI equal to what I initially invested.
Wow this sounds horrible!!! I really hope they can fix this issue as I am NOT leaving my funds in there for 1.5 years!!!!
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Old 04-11-2022, 10:45 AM   #676  
Sagi Golani Sagi Golani is offline
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I suspect these cases are either due to user error or breach of the license agreement, as in the case of the above user. I've had 42 investments and reinvestment thus far for almost half a year now and everything was always good.

The license clearly states that you are not allowed to have two accounts from the same IP.
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Old 04-11-2022, 12:59 PM   #677  
asif0554 asif0554 is offline
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I have waited a bit today to get my payment but in the end of 30 hours I got paid
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Old 04-11-2022, 01:55 PM   #678  
shakurban shakurban is offline
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My payment just landed. Great Team
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Old 04-11-2022, 01:59 PM   #679  
lesterpro lesterpro is offline
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Thank you for the payment: *
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destinyyyy (04-11-2022), dreammaker7 (04-11-2022), meganbtc (04-11-2022)
Old 04-11-2022, 02:03 PM   #680  
destinyyyy destinyyyy is offline
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I was paid very fast

*
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dreammaker7 (04-11-2022), lesterpro (04-12-2022), meganbtc (04-11-2022)
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