Anyone got mail from Alert Pay about this situation with Earn Gropups ?
Few of my friends got this email today from AlertPay:
dateMon, Aug 1, 2011 at 10:06 AM
subject[#NJW-875710]: Verification Process Re Earngroupsmailed-byalertpay.comsigned-byalertpay.com
10:06 AM (1 hour ago)
Hello,
Thank you for contacting AlertPay.
To ensure we maintain secure processing for all our members AlertPay must abide by Anti-Money laundering laws, regulations and reporting requirements. This includes collecting proof of identification for sellers using our services.
We requested additional verification from the seller in question as part of our regular compliance procedures. Unfortunately, the verification documentation submitted from the seller were found to be altered. We then gave the merchant another opportunity to send us legitimate verification documentation. Once again, we received clearly alerted documentation.
One final attempt was made to obtain legitimate documentation and for the seller to contact our offices for an amicable resolution. However, the seller once again refused to provide us with the required documents or even to contact us through telephone to resolve the issue.
At AlertPay we make the protection of our members our first priority and dedicate ourselves to providing secure and professional payment processing services. Providing falsified proof of identification is a major breach of our User Agreement and standard business practices.
Despite our best efforts to reach a resolution with the seller, we have been left with no choice but to discontinue the business relationship.
If you have invested or transferred funds to the merchant in question, please note you must file a claim with AlertPays Resolutions team. Please note that you may only dispute a transaction up to 30 days after the date of the transaction.
You may initiate your dispute by visiting (
URL was here but i can't post it here because i don't have more than 5 posts on this forum - Orlik666) and sending us a support ticket. Select "Transaction Dispute" from the ticket categories and be sure to include the following information:
• Full name:
• Email address you used for disputed transaction:
• Seller/recipient email:
• Seller website URL:
• Reference Number(s) for disputed transaction(s):
Please include the reason for the dispute, a detailed explanation of the issue and any proof that might influence the outcome of the dispute (screen shots, tracking numbers, etc.) and we will do our best to mediate the situation.
Thank you for your understanding.
Kind regards,
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Thank you for choosing AlertPay! If you have any additional questions, don't forget to consult our FAQs at (
URL was here but i can't post it right now because i don;t have minimum 5 posts -Orlik666)!
Adeel
Fraud Response Team
"My Way to Pay"
Does it mean that we can put EarnGroup into SCAMS section ?!