I'm a web developer so I'm pretty familiar with the whole process they're going through. It was mentioned that they were moving servers, 90% of the time, this also includes IP changes which take time to propagate, in this case, since there aren't any dns records at all, I would even hazard a guess that they're moving not only servers, but the entire domain as well, which also takes time (and includes not being able to send or receive emails).
So basically, just hang in there, they said monday, so let's give them until monday and not panic.
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